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Support
Reliable security and technical support
Even the most powerful and advanced technologies have the possibility of breaking down. Our team of experienced technicians are always available to provide the technical support you need, when you need it.
When it comes to security and safety, there simply isn’t room for error or downtime. Our accessible assistance ensures that you are never left alone with an issue you can’t resolve.
To reduce your risk of a malfunction, we provide scheduled maintenance where we will thoroughly assess your system, recommend improvements and leave you feeling at ease.
Flexible availability
Whether you need technical support over the phone or hands-on support from our on-call technicians, we can help ASAP.
Expert advice
Our team are highly trained technicial experts who will assist you in finding the best solution to match your unique needs.
Customer-centered
We put our customers above all else, ensuring that we are able to provide the advanced support you need, when you need it.
Expert support is only ever one call away
With unrivalled support systems, you don’t need to be an expert to use our technology effectively. Our support team is always available to help in case of an unexpected error or to provide guidance.
Technology can sometimes be frustrating. We understand that. And with so many different solutions to manage daily, it can take time to remember exactly how each one works. If you have any questions, our technicians are available around the clock. When it comes to support, we offer:
- Flexible availability
- Scheduled maintenance
- Phone support
- On-demand call-out
To learn more about how we can support you
Have peace of mind knowing Element Security is always available to provide support.
While technology is complex, finding support doesn’t need to be. Beyond security, we provide ongoing maintenance and support. Our team are knowledgeable and dedicated, with all the qualifications and training to find a solution to any challenge you may face. While technology may be unpredictable, our support is always guaranteed. When working with Element Security, know that expert advice is only one call away.
Whether we can answer your question over the phone or you require an emergency call out, we will do whatever it takes to solve your problem as quickly and efficiently as possible. We prompt you when you are due for maintenance, helping to ensure your security always works to the highest possible standard.
Testimonials
Let's talk about your security
“Element Security did a brilliant job selecting the best system for us, turning up when they said they were going to, installing and commissioning efficiently and effectively, leaving us with a great result. Highly recommended.”
Rick R&D Mining