Alarm & Video Monitoring

We provide 24/7 back to base alarm and video monitoring so you always know what’s happening on site, not just that an alarm’s gone off. With video verified events, virtual guard tours and live talk down, you get faster, clearer response than patrols alone.

Trusted Experts Delivering Advanced Security You Can Rely On

Partner with us for simple, effective solutions that safeguard what matters most

Smarter than alarms. Faster than patrols. Always watching.

Alarms and CCTV on their own can only go so far. When something happens after hours, the real question is simple: who is watching, and how fast can they tell what’s actually going on?

Element Security provides 24/7 alarm and video monitoring (back to base monitoring) for businesses, venues and facilities across Australia. We specialise in video verified events, virtual guard tours and live talk down delivering faster, clearer and more decisive response than traditional patrol only models.

When it matters most, our operators see what others miss so you’re not waking up to surprises, confusion or incomplete reports.

Future Proof Protection Starts Right Here

Work with us to design smarter, compliance ready solutions.

Protecting Businesses Australia Wide

We deliver reliable security and support wherever you need us.

Integrated Security For Every Site

IP / CCTV

High quality IP CCTV for clear coverage, compliance and fast incident review.

Access Control

Intercoms & access controls that manage who gets in, where they go, and when.

Alarm Systems

Detect unauthorised access early and trigger fast response.

Alarm & Video Monitoring

24/7 back to base alarm and video monitoring.

Artificial Intelligence

AI analytics that find events faster and reveal patterns.

System Design & Auditing

Security systems designed and audited for compliance.

What Our Clients Say

Why Back to Base Monitoring Matters

Unmonitored or poorly monitored systems come with real risks:

Unverified alarms – sirens sound, phones ring, but no one can see what’s actually happening.
Delayed response – waiting for a patrol to attend before anyone knows if it’s serious.
False alarms and fatigue – staff stop taking alerts seriously because so many are non events.
Missed incidents – no one watching cameras when something important unfolds.
No clear record of how events were handled – making insurance, investigations and internal review harder.

A modern back to base monitoring solution turns alarms and cameras into a live, actively managed security layer not just a set of devices on your walls.

Protecting Businesses Australia Wide

Simple steps to future proof protection

What Is Alarm & Video Monitoring?

Back to base monitoring means your alarm and (optionally) CCTV systems are connected to a 24/7 operations centre. When something happens, signals are sent directly to trained operators who can assess and escalate according to an agreed action plan.
Element Security takes this further with video first monitoring:

Alarm activations are linked to live and recorded video from your cameras.

Operators can visually verify events in real time.

We can perform virtual guard tours at scheduled intervals or on demand.

Where configured, we can use live talk down through speakers to warn intruders.

Instead of relying solely on alarms or random patrols, you have a continuous, centralised safety net watching over your sites.

See it. Verify it. Stop it. Before the guards even arrive.

Video Verified Monitoring: See It, Verify It, Act

Traditional alarm monitoring can only tell you that something might be wrong. Video verified monitoring tells you what’s actually happening. With Element Security’s video first approach, our operators can:

Instantly pull up linked cameras when an alarm triggers.
Confirm if the event is a genuine intrusion, staff error, environmental issue or system fault.
Decide on the right response — from contacting a keyholder to escalating to guards or emergency services where required.
Provide clear notes and, where needed, reference footage for follow up.

This delivers three major benefits:

In short, we help you stop threats before they escalate with eyes on the incident, not just ears on the alarm.

Smarter Security Starts Here

Simple steps to future proof protection

Virtual Guard Tours & Live Talk Down

You don’t need guards wandering your site to know it’s secure. With virtual guard tours, our operators remotely “patrol” your premises by reviewing key cameras at agreed intervals, checking entrances, yards, car parks and loading docks, and watching for loitering, suspicious activity or potential hazards across your site.

If something doesn’t look right, we can trigger alarms or lighting where systems support it, use live talk down through onsite speakers to address intruders, and escalate to key contacts or physical response as per your instructions. You get many of the benefits of physical patrols, backed by recorded video evidence — without relying on someone being there in person.

Peace Of Mind. Guaranteed.

We’re Licensed & Accredited

Integrated Alarm, CCTV and Monitoring

Monitoring is most effective when your systems work together. Element Security can integrate alarm systems, IP CCTV and access control into a unified monitoring setup, so our operators can see a complete picture when events occur:

This layered approach turns your sites into coherent, manageable environments rather than a collection of separate devices.

We’ve Proudly Worked With

Compliance, Audit Trails and Accountability

Back to base monitoring isn’t just about response it’s also about accountability and documentation. A professionally monitored system can help you demonstrate duty of care and proactive risk management, support WHS and insurer requirements around site safety and incident handling, provide time stamped records of alarms, responses and escalation steps, and back up internal investigations with verifiable information when something goes wrong. Element Security configures monitoring with reporting and auditability in mind, so when an event occurs you can see what triggered the alarm, when it happened, how our operators responded and what actions were taken next. That level of transparency builds trust — internally, with regulators, and with insurers.

Why Choose Element Security for Back to Base Monitoring?

Security You Can Trust

We don’t just receive alarms — we help you see and understand what’s happening when it matters most.

Certified. Compliant. Covered.

Licensed in NSW, QLD and VIC, with systems designed to support WHS, regulatory and insurer expectations.

Video-First, Not Alarm-Only.

Our monitoring is built around visual verification, virtual patrols and practical intervention options.

National Capability, Local Reliability.

We support clients across Australia through our 24/7 operations centre and in house senior technical team.

One Partner, Start to Finish.

From CCTV and alarm design to monitoring and maintenance, you deal with one accountable provider.

Alarm & Video Monitoring Frequently Asked Questions

Do I need video monitoring, or is alarm only monitoring enough?

Alarm only monitoring is better than no monitoring, but video monitoring provides context we can see what’s happening, reduce unnecessary call outs and respond more appropriately to real events.

Can you monitor our existing alarm or CCTV system?

In many cases, yes. We can assess your current equipment and advise whether it can be connected to our monitoring centre or if minor upgrades are needed.

Is monitoring available 24/7?

Yes. Our operations centre runs 24/7, 365 days a year. Response plans can be tailored around your trading hours, risk profile and escalation preferences.

How does video verified monitoring help with false alarms?

When alarms trigger, our operators check the cameras. If it’s clearly a non event (e.g. a known cleaner during an approved window), we can handle it according to your agreed plan without unnecessary call outs.

Do you still work with patrols or guards?

Yes. In many cases we provide the verification layer, then escalate to your preferred guard provider or emergency services where appropriate. Monitoring helps make those responses more targeted and effective.

Partner With Element Security

Ready to move from basic alarms to smarter, video first monitoring? Our team can review your current setup, identify gaps and design a back to base monitoring solution that gives you real visibility, faster decisions and greater confidence in how your sites are protected.